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Editorial illustration representing the Joi AI companion experience Review · Joi · research-assessed · 2026-06-04

Joi review: capable chat, but it trains on your conversations

Companion Score · Independent rating standard Research-assessed · medium confidence
Joi
AI companion app
6.3/ 10
Conversation 7.0
Realism 6.3
Value 6.0
Privacy 5.5
companionscore.com Tested · Scored · Verified

This score is based on public review evidence and published product information. It is not a hands-on test score.

Affiliate link · 18+ · we may earn a commission. It never affects the grade or ranking.

Evidence

What the public record shows

  • Operated by Lanoto Solutions Inc. (New York) and previously branded EVA AI; web and iOS, with a free 'Basic' tier and paid plans plus a 'Neuron' credit currency for media.
  • The official privacy policy states text and voice messages are used to improve and develop its AI, with no opt-out, and that representatives may moderate chatbot activity (human review).
  • Trustpilot is broadly positive at roughly four stars across about 200 reviews (the exact score could not be read; the page was bot-blocked).
  • Independent reviews credit adaptive conversation and a choice of several models, while flagging inconsistent image and video output.
  • Current tier pricing - public figures range from about $9.99 to $19.99/month and the official pricing page was not captured.

Research-assessed · medium confidence · checked 2026-06-04. Based on public review evidence and published product information, not direct hands-on testing.

Assessment

Research-assessed, not hands-on tested. The public record points to a capable, adaptive companion (formerly EVA AI) with multiple chat models and a genuine free tier, but its own policy confirms conversations are used to train its AI with no opt-out, which weighs on privacy. A fair mid-table position pending hands-on testing.

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Reported strengths
  • Adaptive chat with a choice of several language models
  • Genuine free tier (reported around six image generations)
  • Broadly positive Trustpilot at roughly four stars
Reported concerns
  • Official policy confirms chats are used to train its AI, with no opt-out
  • Media sits behind a 'Neuron' credit system that adds cost
  • Image and video generation reported as inconsistent
Pricing

How much does Joi cost?

Free tierYes, a basic tier (reported ~6 image generations)

PlanPriceNotes
Premium ~$9.99–19.99/mo figures vary across sources

Media runs on a 'Neuron' credit currency that adds cost on top of the subscription.

Pricing accurate as of 2026-06-04. Promotions and region change these often — check the provider for the current rate before paying. Cancellation & billing terms →

Privacy

Joi privacy at a glance

Data breach None on record
Trains on your chats Yes — no opt-out
Encryption None
Sells your data Not sold
Account deletion Not stated
Jurisdiction New York (US)

Research-assessed from public information, not a security audit. "Not disclosed/stated" means we found no public statement — not that a practice is absent. Compare all apps → · Breach tracker →

This review is research-assessed, not hands-on tested. We have scored Joi using public user reviews, third-party review evidence, official product information and privacy and pricing checks available at the time of assessment. That makes the score useful for comparison, but not final. If we complete direct hands-on testing later, the score may change.

For the wider category, start with what an AI companion app is, and see how we test for what the four metrics mean.

conversation and memory

Public reviews are consistently positive on Joi’s chat, describing it as adaptive and more natural than many rivals, with a choice of several language models and better memory on paid plans. One review notes a tight message-length limit on the free tier.

On the public record, conversation is Joi’s strongest dimension.

realism

The visual side is more mixed. Joi offers short AI-generated “Dream Clips” as a differentiator, but independent reviews rate image quality unevenly and note limb and hand distortion, with voice latency praised by a single source.

Realism on the public record is carried by chat more than by generated media.

value

Joi appears to offer a genuine free tier, which is more usable than many rivals, but media features run on a “Neuron” credit currency that public reviewers repeatedly flag as adding cost on top of the subscription. Public pricing figures vary, roughly $9.99 to $19.99 per month, and the official page was not captured. See the pricing table on this page for the current tiers; always confirm the live rate with the provider before paying.

User feedback frequently mentions credits running down faster than expected. See the real cost of AI companion apps.

privacy

Privacy is where Joi’s own policy creates a clear negative. It states that text and voice messages are used to improve and develop its AI, with no opt-out, and that representatives may moderate chatbot activity, which means human review. Reviewers also note session data shared with third parties such as Microsoft and the usual analytics trackers, and no end-to-end encryption. The company says it does not sell personal data.

For what to look for, see AI companion privacy.

who it’s for

On public evidence, Joi suits people who value adaptive conversation and a usable free tier and who are relaxed about their chats being used to train the product. Anyone for whom training-use or strong generated media matters should weigh it carefully. This is a research-assessed position, not a hands-on verdict, and the score may move once we test directly.

Alternatives

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FAQ

Joi review: common questions

How does Companion Score rate Joi?

Joi scores 6.3 out of 10 (fair) — 7.0 for conversation, 6.3 realism, 6.0 value and 5.5 privacy. This is a research-assessed grade from public evidence, not a hands-on test.

Is Joi free?

Free tier: Yes, a basic tier (reported ~6 image generations). Paid plans are listed in the pricing table on this page. Media runs on a 'Neuron' credit currency that adds cost on top of the subscription.

How much does Joi cost?

Paid plans start around ~$9.99–19.99/mo (accurate as of 2026-06-04); the full tier list is in the pricing table above. Media runs on a 'Neuron' credit currency that adds cost on top of the subscription. Prices shift with promotions and region, so check the provider for the current rate.

Is Joi safe?

Companion Score rates Joi's privacy 5.5 out of 10. This is a research-assessed view from public evidence and the published policy, not a security audit. See our AI companion privacy guide for what to check before trusting any app.

Is Joi legit?

Joi is a real, operating AI companion product, not a scam page. Our assessment is research-assessed from public user reviews, third-party evidence and official product information — read the concerns below before paying.

Is Joi hands-on tested by Companion Score?

Not yet. This review is research-assessed from public user reviews, third-party evidence and official product information, so the score may change once we test it directly.

What are the main concerns with Joi?

Reported concerns include: Official policy confirms chats are used to train its AI, with no opt-out; Media sits behind a 'Neuron' credit system that adds cost; Image and video generation reported as inconsistent.